Thursday, May 17, 2012

IE Tabs are disappearing

Complaint:

IT Tabs keep disappearing. Each morning only had one tab that was set to http://www.fresnounified.org/pages/default.aspx

Resolution:

  • Verified user was saving tabs correctly. Closed IE
  • Issued command: GPupdate / Force
  • Reopened IE and tabs had disappeared.
  • Issued command: gpresult /H c:\pathfilename.html
  • Opened above file
  • Search for fresnounified.org
    • Page was being set by local policy.

Solution:

  • Remove local policy
    • MMC | group Policy Wizard (local computer object) | user configuration | windows settings | internet explorer maintenance | urls

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